A team of AI employees for your business
LineOnMe AI is a system of AI employees. They talk to clients in messengers, in your website chat and by email, sell, book and answer from your knowledge — and act only within the permissions you give them. You see every dialog and every action.
- AI employees for sales, support, administration and analytics
- Telegram, WhatsApp, MAX, Instagram, Messenger, website chat and email in one inbox
- Your own AI provider key or the AI balance — your choice
- Approvals, a journal of actions and analytics
Free trial: 7 days, no bank card required
How LineOnMe AI works
From sign-up to the first answered client — seven steps, just like in the workspace. You can also set everything up in a conversation with the LineOnMe AI assistant.
- 01
Connect AI
Add your AI provider key or work through the AI balance — no key of your own needed.
- 02
Create AI employees
Choose a role, a name and how independent the employee is.
- 03
Add knowledge
Upload documents, price lists, rules and answers to frequent questions.
- 04
Connect channels
Messengers, website chat and email.
- 05
Decide who answers
One AI employee per channel or several — each on their own topic.
- 06
Test before launch
Talk to the AI employee in a test chat and adjust the instructions.
- 07
Launch and stay in control
Dialogs, approvals, the journal and analytics show everything the AI does.
AI employees, not a chatbot
Each AI employee is a position in your company: its own role, instructions, knowledge, channels and permissions. Several employees work in parallel — each on its own tasks.
Sales
Answers questions about products and prices, suggests the right option and records a sale for your approval.
Support
Answers from your knowledge base, collects the details and hands complex cases to a person.
Administrator
Books clients, reschedules and reminds — and keeps the schedule in order.
Analyst
Looks at dialogs and metrics, finds bottlenecks and explains the numbers in plain words.
Several AI employees on one channel
AI employees work as a team: a channel can have a main employee and up to five colleagues, and LineOnMe AI decides who answers based on the topic of the conversation.
Channel “by topic”
Each employee answers on their own topic. If the topic is unclear, the AI asks the client one clarifying question.
Their own knowledge
The whole knowledge base, only selected materials or no knowledge base — the mode is set for each employee.
“Learn only” mode
The AI does not answer clients but learns from your team’s replies, so that it answers in your style.
Where your clients already write
Telegram, WhatsApp, MAX, Instagram, Facebook Messenger, the chat on your website and email — all dialogs arrive in one inbox, and the AI employee answers in the channel the client used. Telegram connects as a bot or as your personal profile; WhatsApp and MAX connect by signing in to your profile with a QR code. A person who writes from different channels is one client with one history.
3 messengers are included in the plan. You can connect more separately.
Telegram
WhatsApp
MAX
Instagram
Messenger
Website chat
An AI chat for your website with your own icon and colours.
Letters are a full channel: the AI employee reads and answers them.
Knowledge your AI employees rely on
Give AI employees what they need to know: documents, price lists, rules and answers to frequent questions. For each employee choose a mode: the whole knowledge base, only selected materials or no knowledge base. In the “only from knowledge” mode the employee does not go beyond it.
- Documents, price lists and rules
- Whole base, selected materials or none — for each employee
- Answers only from your knowledge when needed
AI providers and models — your choice
Connect the AI provider you trust with your own key and choose a model for each AI employee and a backup model in case the main one does not respond. Or work without a key of your own through the AI balance: AI replies are paid for through LineOnMe.
OpenAI
Claude
Gemini
Kimi
DeepSeek
YandexGPT- and other providers
- Your own keyThe key is stored encrypted and is never shown in full.
- AI balanceNo key of your own: top up the balance in the workspace, and AI replies are charged to it.
- A model for each employeeA fast model for chats, a powerful one for analytics.
- Backup modelIf the main provider does not respond, the backup one answers.
AI replies are paid separately from the LineOnMe AI subscription — your choice: under your own key directly to the AI provider, or from the AI balance in the workspace.
Clients gather by themselves
Everyone who writes to you becomes a client card with all their contacts — phone, messengers, email — and the history across every channel. You can bring your base with you: the import from Excel and CSV suggests fields for common CRM exports, keeps an import history and lets you undo an import. Possible duplicates are shown to you: nothing is merged without your decision.
- All contacts and channels of a client in one card
- Companies with their details
- Client import from Excel and CSV — with history and undo
- Possible duplicates — merged only by you
Products and services your AI knows
Keep a catalog of products, services and subscriptions with prices. AI employees answer about prices and availability, offer the right item and record a sale in the dialog — and never reveal the cost price. Warehouses, purchasing and customer orders are in the Products module.
- Products, services and subscriptions
- Prices and availability in AI answers
- Import and export of the catalog
Modules — when your business needs more
Add modules to your LineOnMe AI plan in the workspace when you need them: AI employees and your team work with them in the same inbox and client cards.
Module (CRM, Products, Documents): +$10 / month
CRM
Pipelines and stages, deals on a kanban board, tasks, custom fields and tags, deals in different currencies.
Products
Warehouses and stock, purchasing from suppliers, customer orders, stocktaking, variants and bundles.
Documents
Invoices and acts from your templates, company details filled in automatically, sending a document to the client right from the dialog.
Buyers
Clients’ subscriptions and memberships: end dates, who is due to renew, and a message to the client in one click. Included free of charge.
Your own CRM — or the one you use
LineOnMe AI is a complete system on its own: dialogs, clients, the catalog and analytics are already inside, and pipelines and deals are in the CRM module. If your team works in an external CRM, connect it — AI employees will work with it too.
What AI employees can do
Every action is governed by permissions: safe actions the AI performs itself, important ones — only after a person approves. Everything goes into the journal: who, what, when and what changed.
- Answer clients in every channel
- Book and reschedule appointments
- Offer products and record sales
- Hand a dialog over to a person
- Fill in client details
- Prepare drafts for your approval
11 interface languages
The LineOnMe AI workspace is translated into 11 languages: English, Spanish, Portuguese, French, German, Russian, Chinese, Japanese, Indonesian, Turkish and Vietnamese. AI employees answer clients in the language they write in.
Calls and transcription
Connect telephony: calls are transcribed, missed calls without a callback are visible, and conversations can be checked against your checklist.
You stay in control
One inbox for all channels. Switch any dialog between “AI answers”, “Human” and “Pause”, approve drafts with one click and take over a conversation whenever you want.
- “AI answers”, “Human” and “Pause” in every dialog
- Drafts with “Send” and “Reject”
- The client card next to the conversation
- Departments with permissions: a manager runs their own department
Analytics and the AI analyst
See dialogs by day, how many the AI answered on its own, first response time, channels and the work of each AI employee. Findings point to what needs attention, and the AI analyst answers questions about your numbers in plain words — separating facts from assumptions.
- Dialogs
- AI replies
- First response time
- Unanswered
- New clients
- Channels and AI employees
Also in LineOnMe AI
AI agents
Give AI employees scheduled tasks — for example, reminding a client to renew. By default, messages to clients wait for your “yes”.
Mobile app
LineOnMe AI dialogs on your phone: answer clients and keep an eye on the AI wherever you are.
Settings for your team
Channels, AI employees, team and departments — all in one Settings. Set up the menu and start page for yourself and for your employees.
LineOnMe AI plan
$99 / month
Total $99 for 1 month
Extra channel: +$10 / month
Module (CRM, Products, Documents): +$10 / month
$95 / month Standard price $99
Total $283 for 3 months
You save $14 compared with monthly billing
Extra channel: +$10 / month
Module (CRM, Products, Documents): +$10 / month
$90 / month Standard price $99
Total $535 for 6 months
You save $59 compared with monthly billing
Extra channel: +$10 / month
Module (CRM, Products, Documents): +$10 / month
$80 / month Standard price $99
Total $951 for 12 months
You save $237 compared with monthly billing
Extra channel: +$10 / month
Module (CRM, Products, Documents): +$10 / month
Free trial: 7 days, no bank card required
Included
- AI employees, knowledge bases, dialogs, clients, a catalog of products and services, and analytics
- 3 external channels included; website chat and email don’t count
- LineOnMe internal messenger — free, not counted as an external channel
- No limit on the number of additional connections
AI replies are paid separately from the subscription: under your own key — directly to the provider, or from the AI balance
The longer the billing period, the bigger the discount. The discount applies to the base plan only: extra channels and modules are billed at the full price.
Questions about LineOnMe AI
All questionsDoes LineOnMe AI need a CRM?
No. LineOnMe AI connects to any CRM or works on its own, and the price is the same: $99 per month.
What does LineOnMe AI do?
LineOnMe AI is a system of AI employees. They reply to clients in the website chat, messengers and email, prepare drafts for approval, work with the knowledge base and the catalog of products and services, record clients, create tasks, work with call transcripts and hand conversations over to a person when needed. Everything they have done is visible in analytics and the activity log.
Build your AI team today
Start free: connect AI — with your own key or through the AI balance — create your first AI employee and launch it in your channels.
Free trial: 7 days, no bank card required