What to do if something doesn’t work
Where to start if messages don’t arrive in LineOnMe Booking or clients can’t book.
Updated October 9, 2026
Most issues in LineOnMe Booking come down to a messenger connection or to service and schedule settings. Check these places in order before writing to support.
Messages from a messenger don’t arrive
Open the messengers section in the LineOnMe settings and look at the connection status: a working messenger shows as active. If the status is different, check that authorization was completed when you connected it.
A client can’t book
Online booking relies on the services and schedule you have set up. Check the service details, including its duration, and the schedule in the calendar.
If the problem persists
Write to us via the Contacts page: describe what happened and mention the product — LineOnMe Booking.