AI employees

Articles

• What an AI employee is

  An AI employee is a job, not a chatbot: a role, instructions, knowledge, channels, permissions and its own AI provider.

• What an AI employee can do on its own

  An AI employee’s actions, from replying to a client to tasks and data records, follow one rule: propose, approve, perform, log.

• How to create an AI employee

  Step by step: role, name, instructions, AI provider, knowledge, permissions, autonomy, channels, a test and launch.

• Roles and instructions

  Which roles you can give an AI employee and how to write instructions so it replies the way your business needs.

• Autonomy, approvals and working hours

  How to decide what an AI employee does on its own, what it checks with you and when it replies to clients — including at night.

• Several AI employees

  How to share work between AI employees: different roles, models and knowledge, one employee per channel or several by topic.