Team and roles

The LineOnMe AI account is not only for AI employees but also for your team: people reply to clients, approve AI actions and keep an eye on the figures.

• Owner — manages the company, the team, connections and AI employees. A company always has at least one owner.
• Manager — creates and sets up AI employees, pauses them, approves actions and receives notifications.
• Employee — works with conversations and clients, replies and approves AI drafts.

The owner can create departments — for example, sales and support — and give each one permissions: which channels, conversations and sections its people see. An employee gets the permissions of their department and, if needed, personal differences. A manager runs only their own department: invites employees to it and sets their permissions no higher than the department’s.

1. Open Settings → Team and departments.
2. Create an invitation and choose a role and a department.
3. Send the link to your colleague. The link is valid for 7 days.

The bell at the top of the account tells you what needs attention: drafts awaiting approval, channel errors and AI errors.