Telephony and transcription
How to connect telephony to LineOnMe Booking and why call transcription is useful.
Updated October 9, 2026
LineOnMe Booking lets you handle calls together with chats. Telephony is connected via API, through an external PBX.
Calls next to chats
Calls appear in the conversation feed next to the client’s messages, so your whole history with the client stays in one place.
Call transcription
Transcription turns a conversation into text. You can read it, analyze it and use it in related processes — for example, to go back to the details of what you agreed with a client.