Sections and articles
Widget for Kommo
The Widget for Kommo: installation, messengers, handling messages, the plan and troubleshooting.
Articles
What is the Widget for Kommo
A LineOnMe solution that connects messengers and social networks to Kommo so you can reply to clients right from the CRM.
Connecting messengers
Which messengers you can connect to Kommo with the Widget and how each of them is paid.
Incoming messages
How client messages from messengers reach Kommo through the Widget.
Replying to clients from the CRM
How managers reply to clients in messengers without leaving Kommo.
Private and group chats
How the Widget handles private messages and group conversations in Kommo.
Widget settings
What shapes how the Widget works in Kommo: the set of connected messengers and what each platform supports.
Disconnecting the Widget
What to know before you disconnect a messenger or the Widget in Kommo.
Widget plan
How the Widget is paid: per connected messenger, with no message limit on the LineOnMe side.
Platforms: Kommo
Which CRM the Widget works with and where the solution is installed.
Installing the Widget in Kommo
Where installing the Widget in Kommo starts and what to know about messengers and the plan.
Troubleshooting the Widget
What to check if messages from a messenger don’t reach Kommo or an action is unavailable.