The LineOnMe AI voice assistant and search
How to run the account by voice or in a chat with LineOnMe AI, and how to find a conversation, client or document.
Updated October 9, 2026
At the bottom of the account sidebar is the LineOnMe AI assistant. It is available on every screen and helps you work with the system by voice or in a chat.
By voice
- Click the LineOnMe AI button and speak.
- The assistant answers out loud and listens again, so you can keep talking.
- To finish, click the button once more.
Voice conversations with the assistant are not recorded.
In a chat
The Open chat button opens a conversation with the assistant. You can attach files to the chat — PDF, DOCX, TXT or MD.
What the assistant can do
- Tell you what is happening today: conversations, errors, drafts awaiting approval.
- Open the section you need.
- Pause an AI employee or switch it back on.
- Change a conversation’s mode: AI replies, Human or Pause.
Commands that change something run only after you confirm them and are available to Owners and Managers.
Search across the system
The search bar at the top of the account looks through conversations, clients, AI employees, the knowledge base and the catalog at once. You can find a client by name, phone, email or messenger username. The Quick action menu next to search creates a conversation, client, task or catalog item in one click.